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The Fellow
Personal Retreat Concierge

The Fellow

One person. Your entire journey. From your first question to your journey home, your Fellow stays with you throughout the experience.

Your Fellow

A Personal Guide
For Your Entire Journey

The Fellow is not a chatbot or a call centre agent. A dedicated person who understands your needs and coordinates every aspect of your retreat — from the first conversation to your journey home and beyond.

The goal is continuity. You should never feel that you are being transferred between different customer service agents.

Fellow
The Journey

How Your Fellow Supports You

Before Booking

  • Understanding your wellness goals
  • Travel expectations and preferences
  • Budget and available time
  • Destination and accommodation preferences
  • Previous retreat experience
  • Recommending suitable retreats, hotels and programs

Before Arrival

  • Travel preparation and visa information
  • Payments and internet setup
  • Packing guidance
  • Transportation arrangements
  • Hotel and dietary requests
  • Wellness program preparation
  • Access to Preparation classes

During the Journey

  • Transfer coordination
  • Hotel communication
  • Schedule and program adjustments
  • Translation support
  • Restaurant recommendations
  • Local guidance and special requests
  • Emergency assistance

After the Retreat

  • Guest feedback and wellness reflection
  • Practitioner recommendations
  • Online practice recommendations
  • Follow-up classes
  • Future retreat suggestions
  • Membership benefits

Become a Fellow

Join a new generation of retreat concierges connecting international guests with China's destinations, culture and wellness traditions.

Apply Now
China

Talk to a Fellow

Begin your journey with a personal conversation about your needs, goals and dreams.

Start Your Journey